Login

Cart

Your cart is empty

Terms of service

Welcome to Azarva Essence, a premium online perfume and fragrance store in Pakistan. By accessing our website or purchasing from us, you agree to comply with and be bound by the following Terms of Service. Please review them carefully before using our services or placing an order.

1. General Conditions

  • By using our website or services, you confirm that you are 18 years of age or older, or have consent from a legal guardian.

  • We reserve the right to refuse service to anyone, at any time, for any reason, in accordance with applicable laws.

  • Any violation of these Terms may result in suspension or termination of services.

2. Products & Services

  • Azarva Essence specializes in original perfumes and premium fragrance products.

  • Product images displayed on our website are for illustrative purposes only; actual packaging or appearance may vary slightly.

  • Fragrance perception is subjective and varies from person to person; therefore, scent satisfaction cannot be guaranteed.

3. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.

  • Prices, promotions, and offers are subject to change without prior notice.

  • We reserve the right to cancel or refuse any order due to pricing errors, stock limitations, or suspected fraudulent activity.

  • Payments are processed through secure and trusted payment methods.

4. Orders & Delivery

  • Once an order has been dispatched, it cannot be canceled.

  • Delivery timelines may vary depending on location, courier services, or external circumstances.

  • Azarva Essence is not responsible for delays caused by courier partners, weather conditions, or force majeure events.

5. Returns & Refunds

  • All returns and refunds are governed by our Return & Refund Policy.

  • Opened, used, or unsealed perfume products are non-returnable and non-refundable, due to hygiene and safety standards.

  • Customers are advised to review the policy before making a purchase.

6. Intellectual Property Rights

  • All website content, including but not limited to logos, branding, text, images, graphics, and designs, is the exclusive property of Azarva Essence.

  • Unauthorized copying, reproduction, distribution, or commercial use of any content is strictly prohibited.

7. Limitation of Liability

  • Azarva Essence shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our maximum liability shall not exceed the total amount paid for the purchased product.

8. Privacy & Data Protection

  • Customer information is collected and managed in accordance with our Privacy Policy.

  • We respect customer privacy and do not sell, rent, or misuse personal data.

9. Changes to Terms of Service

  • We reserve the right to update, modify, or replace these Terms of Service at any time.

  • Continued use of our website or services after changes implies acceptance of the revised terms.

10. Governing Law

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

11. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

📞 Phone / WhatsApp: +92-321-4646679
📧 Email: azarvaessence@gmail.com
📍 Location: Lahore, Pakistan