Login

Cart

Your cart is empty

Legal notice

Welcome to AZARVA Essence, a proudly Pakistani fragrance brand dedicated to providing premium-quality perfumes inspired by elegance, culture, and luxury. By accessing our website, social media platforms, WhatsApp store, or purchasing our products, you agree to comply with the terms, policies, and conditions outlined in this Legal Notice.

This Legal Notice is designed to protect both our customers and our brand while ensuring a transparent and trustworthy shopping experience.

Intellectual Property Rights

All content associated with AZARVA Essence, including but not limited to:

  • Brand Name
  • Logo
  • Product Names
  • Product Packaging
  • Images & Graphics
  • Website Content
  • Social Media Content
  • Promotional Designs
  • Product Descriptions
  • Videos & Advertisements

is the exclusive intellectual property of AZARVA Essence and is protected under applicable copyright, trademark, and intellectual property laws.

Unauthorized copying, reproduction, editing, redistribution, or commercial use of any material belonging to AZARVA Essence without written permission is strictly prohibited.

Any misuse of our brand identity or content may result in legal action.

Product Information Disclaimer

At AZARVA Essence, we strive to provide accurate product information, fragrance descriptions, pricing, and visuals. However:

  • Slight differences in packaging, colors, or bottle appearance may occur due to photography lighting and screen display settings.
  • Fragrance performance may vary depending on skin type, weather conditions, and usage method.
  • Product availability and pricing may change without prior notice.

We reserve the right to modify, discontinue, or update products and services at any time.

Orders & Payments

AZARVA Essence offers secure and reliable shopping services across Pakistan.

Available Payment Methods

  • Cash on Delivery (COD)
  • Secure Online Payments
  • Bank Transfer (if applicable)

All payments are processed through secure methods to ensure customer safety and privacy.

AZARVA Essence reserves the right to cancel or refuse any order due to:

  • Incorrect customer information
  • Suspicious or fraudulent activity
  • Product unavailability
  • Payment verification issues

Shipping & Delivery

We provide nationwide delivery across Pakistan.

Shipping Information

  • Standard delivery time: 2–5 Working Days
  • Delivery timelines may vary during holidays or high-demand periods.
  • Customers are responsible for providing accurate shipping information.

AZARVA Essence is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

Return & Exchange Policy

Customer satisfaction is important to us. If you receive:

  • A damaged item
  • A leaking bottle
  • Incorrect product delivery

you may request an exchange within 24 Hours of receiving your order.

Exchange Conditions

  • Product must remain unused
  • Original packaging must be intact
  • Proof through images/video may be required

Non-Returnable Conditions

  • Used perfumes
  • Fragrance preference dissatisfaction
  • Requests made after the allowed time period

AZARVA Essence reserves the right to approve or reject exchange requests after verification.

Limitation of Liability

AZARVA Essence shall not be held liable for:

  • Allergic reactions caused by fragrance ingredients
  • Improper product usage
  • Courier-related damages after delivery confirmation
  • Indirect or incidental losses related to product use

Customers are advised to use products responsibly and keep perfumes away from heat, sunlight, and children.

Privacy & Customer Information

Customer privacy is extremely important to us.

Any information shared with AZARVA Essence, including:

  • Name
  • Phone Number
  • Address
  • Email Address

is used solely for order processing, customer support, and delivery purposes.

We do not sell, trade, or share customer information with unauthorized third parties.

Policy Updates

AZARVA Essence reserves the right to modify or update this Legal Notice, policies, and store terms at any time without prior notice.

Customers are encouraged to review this page periodically for updates.

Contact Customer Support

For returns, refunds, order assistance, or general inquiries, please contact our customer support team:

📞 Phone / WhatsApp: +92-321-4646679
📧 Email: azarvaessence@gmail.com
📍 Location: Lahore, Pakistan